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Manvir Singh on 28 October 2018
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My replacement or refund request denied

I bought a phone online and it has heating issue. I placed the replacement request with Flipkart they sent a technician for check; however the technician only open a few Apps for 10minutes but phone temperature didn't go higher than 2-44 degrees the way it gets heated on regular use. How can they rely on the 10 minutes of use it's getting heated more than 50 degrees on regular use. I have snapshot for 51.4 degrees 50.3 degrees and 53 degrees already. Still they considered there technician data and denied my request thrice. They deliberately passed the replacement time of 10 days and called to inform that complaint is solved and replacement cannot be done. Please help! I need replacement or return!

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