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Navjeet Kumar on 18 March 2018
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Idea 3g gives slow internet speed

I recharged 398 plan of idea. My idea sim is 4g on which i only use 3g plans because my device is 3g device not supports 4g.my previous internet plan was ₹357 which was giving high speed 3g with 1 Mb of download speed. But when i changed my data plan to ₹398 it is giving worst speed i cant watch HD video online it starts buffering.

I CLEARED CATCHE OF MY DEVICE TOO. But the problem still remains there.

It shows H+ SIGN on network. I always use idea sim in slot 1.

What is the problem i could not understand. Please help me soon. Because i have many works that are pending without a fast internet.

ALSO I GET 2G SPEED IN LAPTOP TOO.

What may be the problem that internet is slow in mobile and laptop too.

I have come to know that idea is giving 84 gb 2G DATA IN BIHAR with 398 plan

Please help me soon.

Idea Cellular

Dear Customer

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards

Lavina


Navjeet Kumar

My idea no. Is 9117922280


Navjeet Kumar

Sorry

My no. Is 9117923280


Idea Cellular

Dear Customer

We regret for the inconvenience caused. As per our recent communication you have confirmed that your concern is resolved. Please let us know if we can assist you with anything else.

Regards

Neha


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