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Narendra on 08 February 2018
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Gampind activated automatically

Hi I haven't register/subscribed any VAS even though gemepind VAS has been activated & deducted more than 150 rs charge. For the first time i have use this idea and worst experience here. I have read many complaint against idea for this VAS who ever so addressing this complain i would request to pass this to idea cellular. This very small amount but make difference on your loyalty to customer that you should not add such amt eventhought it was not subscribed. Kind Regards Narendra 1197

Idea Cellular

Dear Customer

We sincerely apologize for the inconvenience caused. We would like to inform you that you've been charged while using WAP service. Hence we express our inability to refund the same. However we suggest you to dial *121*46# or send an SMS as STOP to 593350 to stop the flash SMS and 155223 to deactivate. Also we've taken note of your feedback for further improvement of our services.

Regards

Lavina


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