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Pushpendra Tripathi on 08 November 2017
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Booking failed but amount deducted


I have tried to book Ticket through Irctc online when I have provided OTP for payment and submit then page is reloded and redirected to login page and Amount has been deducted .

I got SMS "An amount of Rs 10.0 deducted against IRCTC Txn ID 5490 on 02-Nov-2017 will be refunded as your ticket could not be booked / service not rendered " but its been around 6 days in did not receive My money back .

I have tried to register the issue with IRCTC customer care over the phone but that number 0000 0000 ) is not connecting .

I have tried to register the issue with IRCTC customer care through Email " care@irctc.co.in"

Getting Response :


This message has been automatically generated in response to email sent by you having subject:

"Booking failed but amount deducted "

There is no need to reply to this message right now. Your email has been assigned ticket ID [IRCTC #7101667].

Please include ticket ID:

[IRCTC #7101667]

in the subject line of all future correspondence about this issue.

Not getting any response from any where could you please help me to get my money back .

Please initiate my refund at the earliest .


Pushpendra Tripathi

Mob no - 0116

Email - @gmail.com

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