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Debasis Das on 01 October 2017
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MTS TO IDEA MNP PROBLEM

I HAVE DECIDED TO MOVE FROM MTS TO IDEA FOR CERTAIN REASON.I FOLLOWED THE STEPS FOR THE SAME AND INITIALIZED THE PROCESS ON 017) BUT TILL DATE(1/1/2017) IT IS PENDING.WHEN I CONTACTED CUSTOMER CARE OF BOTH SERVICE PROVIDER THEY ARE BLAMING EACH OTHER FOR THIS.WHERE SHOULD I GO TO GET THE PROPER INFORMATION?

Idea Cellular

Dear Customer

Please share Idea contact number wherein problem persist. We shall get back to you at the earliest.

Regards

Lakshmi.


Debasis Das

The mobile no is 9143711911.


Idea Cellular

Dear Customer

We have noted your concern our team will get back to you at the earliest to share an update

Regards

Lakshmi.


Debasis Das

There is no communication from the MTS end till date.I have generated CAF two times and still waiting for the porting process done.This clearly shows lack of professionalism.Dear MTS and Idea Celular please sort out your internal problem and solve this matter as soon as possible.Waiting for a positive reply.


Idea Cellular

Hi Debasis

We understand how frustrating is this.We are working on your concern and shall get back to you at the earliest.

Regards

Meeta.


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