I was using USSD feature for checking new plans. There were several plans desribed shortly. I read the plan of 7 days Idea to Idea Free 250 MB 4G internet. But the price was not specified there. So I selected that option to view the details but the Company activated the plan without asking me to activate or not? Even its price was not specified. I got the message saying Rs.57 has been deducted. This happened without knowing me that they are going to deduct Rs.57. I just got irritated from this incident. And lost my half hour to call customer care. They didn't helped me. I also asked them to file my complaint but they refused and asked to do me other things for which I don't have time. I have call recording of care also. And messages screenshots of these all happenings.