1. Home
Lester Lobo on 08 September 2017
Share on Facebook

Idea Postpaid sending Lok Adalat Notice, inspite of payment

Hi, I have been receiving emails from Idea for postpaid disconnected phone number, that i haven't paid, and inspite of writing to their customer care that the payment has been made, have received more email to pay. This week i received an email asking to attend a settlement hearing at Lok Adalat District Court. I tried calling customer care and email customer care as well, but they keep asking to pay. I have proof of payment and have sent the same to them, both the confirmation number from Idea and also my bank statement indicating the amount of withdrawn. This is very frustrating, they keep threating us through emails but have no way to check in their system on the payment that was made.

Idea Cellular

Hi

Please share idea contact detail we will get back to you.

Regards

Simranjeet Arora.