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Nafees Alam on 06 August 2017
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DVR not working

Customer Identification no. 4779

Videocon D2H is the worst service provider.They have no right to harass customers. they are dead organisation. there is no response no action even after taking money .For last one month I am struggling to replace a defective DVR. three DVRs have been brought to know that they are old junk hardware not in working condition.

the so called engineer takes it back and then there is no reply response for weeks.

I am objecting every time I call their call center that I am not dealer but customer even then the wrong entry is not removed.. I don'tknow what to do. the only option is to file a complaint with consumer court.

I want my money back immediately as I have decided to take Tata.

nafees Alam

8681

Videocon Team

Dear Nafees

We will have someone contact you as soon as possible.

Warm Regards

Videocon d2h Team


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