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Mary Renoy on 12 July 2017
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Recharge done on a wrong Idea number

I was trying to recharge my Idea number 7587 using Paytm app. But by mistake recharge was done on a wrong Idea number 587. Recharge amount was 98. Order No.is 088. Could you please reverse the transaction and do it in correct number 587.

Idea Cellular

Dear Mary

We sorry for the delay in response to you. We have noted your concern and will get in touch with you soon.

Regards

Vicky


Mary Renoy

Hi Vicky

Expecting a good response for this issue. Please resolve this.


Idea Cellular

Hello Customer

As aforesaid the reversal cannot be done the number entered was incorrect.You may write back to us at social media or customercare@idea.adityabirla.com for assistance. Please contact 198/12345 for further services and complaints if any.

Regards

Meeta.


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