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Irtiza Hussain on 01 March 2017
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related 6 months bill cycle

I made 2 complaint throgh idea customer care email but they dont take my complaint seriously.....Sir on 18 Jan 2017 I generated port out code coz I want to port out my mobile number 8389 to reliance Jio postpaid...But next day ur executive Coll me and told don't port out we will give Rs 50 discount for 6 bill cycles .I agree and I don't port out my number and on 23 Jan 2016 I received a message from u that u will receive rs 50 discount from bill for 6 months....But on ist feb wen my bill generate but there is no discount....But after complaint they assure me now from. March u vill receive bill cycle but today received bill but no discount

Idea Cellular

Hi Irtiza

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Regards

Akshay


Irtiza Hussain

I am really disappointed vd u last tym u assure me DT u vill never face inconvenience but stil u disappoint me I have just one choice now to port my number vd other operator really disappointed


Idea Cellular

Hi Irtiza

As per your telecom with our customer service associate we wish to inform you that we are working on your concern and we will revert to you at the earliest.

Regards

Abhijit


Irtiza Hussain

OK vill see


Idea Cellular

Hi Irtiza

As per your telecon with our customer service associate we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance kindly contact our Idea customer care helpline.

Regards

Abhi


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