My name is Sumit Badaya and I am from Jaipur Rajasthan.
My reliance GSM prepaid number is 092.
On 8th January 2017 at 5:46pm I recharged my number with Rs.199/- which has offer of UNLIMITED ONNET & OFFNET CALLS + 1GB 3G internet.
My recharge was successful I received confirmation SMS also from Reliance but I still didn't get any offer on my number. If I make calls the balance is deducted from my main balance. Also I didn't get 1GB 3G data. In short the service was not activated by Reliance even though recharge was successful.
I called customer care to file a complain but call is not getting connected as if reliance server is down. Its such an awful act from Reliance Communications.
Please look into the matter ASAP and activate the mentioned services on my number ASAP.
Thanks and Regards