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Parul Tibrewala on 31 December 2016
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Complaint against Airtel Service

I recently opted for Airtel 4G router at my residence with 20 GB plan and paid Rs 3200 in advance. After a few days it stopped working and a complaint was registered with the sales person who had coordinated the installation (Prathamesh - Cell# 71). However, after 3 days and several promises, problem not resolved and the whole attitude of the airtel personeel is pathetic, unprofessional, callous and simply unacceptable.

Airtel Presence

Dear Customer

This is with reference to your post dated 31 December 2016.

We are keen to resolve your concern; however we will require your alternate contact number to resolve it effectively.

We look forward to receive the required details.

Regards

Dhruba

airtel presence (airtel Customer service team)

bharti airtel ltd

airtel.presence@airtel.com

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