AirIndia's station manager at Sydney's Kingsford Smith Airport is such an ill-mannered, and rude person. His name is Arpan Saniyal. He behaves totally unethical and offensive. He portrays very negative image of the our motherland to all Australians. He must be replaced and sent back where he belongs, definitely not Australia. He literally harasses the passengers waiting for the boarding pass. Airlines is really good but surprisingly he insults passengers at airport like it is his very own private jet !! It is requested to replace him or take a strict action against him. Thanks.