i purchased water heater from Komal Enterprises kurla on 02 nd of aug 2016 of RACOLD brand against cash memo 1050 worth RS.2500/- The said water heater is not working from the day one. So i called customer care of RACOLD no18604252288. & registered complaint no EW 270. Against that Mr Sagar Shinde Racold representative mobile no 1117 visited the my home & told that u have to pay Rs.1200/- as a repairing charges of coil. I refused to give the money saying that it is in warranty for 2 years..He refused to do the repairing of Said water heater.
After that i made several complaints on their customer care no. Every time they are giving me new complaint no but no one is attending the complaints.
other complaint nos areEW 7545 & EW11311406.
I hope u will help me out from this