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Avinash Trembak Kadam on 29 September 2016
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Connect Broadband Increased amount of bill

I am the reguler customer of net connect broadband. I am using there plan for internet coonection which cost me 1200 rupees per month. But they suddenly increased the plan amount to 1500 rupees and send me the bill without prior any intimation of the plan. On asking the customercare they said that in last month bill, this was written for increased plan . Bill is for the amount description, not for the intimation of the plan. No e-mailic or telephonic communication made by them for the increased amount. This is the total violation of the customer right. I am not payable for this increased amount.Pls. look into matter urgently. Connection no -FTTH255444 Customer Name - Poonam Kadam