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Pranav Jadhav on 26 September 2016
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Idea deduction of Rs. 0.04 randomly

Hello Idea, For last couple of days/months, Rs 0.04 balance is getting deducted again and again. Please refund all the deducted amount so far. My idea mobile no is: 164. Please check this issue as soon as possible. Idea toll free service is not at all helpful. I tried calling 3 times and no one was there to assist me.

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Pranav Jadhav

I am using this idea no for more than 5 years and have not faced such issues earlier.


Idea Cellular

Hi Pranav

As per your recent telecon with our customer service associate we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance kindly contact our Idea customer care helpline.

Regards

Yogesh


Pranav Jadhav

any update on this? In my last call with idea person I was told that the issue will be escalated to senior authorities. No one has contacted me for more than a week. This is ridiculous support. I want to know the reason for these reductions asap. I want this problem to get resolved at the earliest.


Pranav Jadhav

Is anyone going to help me with my problem?


Pranav Jadhav

Idea's support is disgusting.

Many customers are facing similar issues and idea doesn't even care.


Pranav Jadhav

Any update on this???