Bsnl has started voluntarily voice news packs started without my consent on 2011 2115 hours)charged rs.20/30 days & again on 2011 1615 hours) charged rs. 20 for 30 days. De-activation is not available from 223. I have not activated this pack, nor I am interested in this. I have tried for de-activation, but could not. Also I need to know how DID this got activated without my consent twice? kindly reimburse rs.60/- Immediately to my mobile account.