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Sharad Javeri on 30 June 2011
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Airtel Digital DTH issue

Hello mr. Sharad damani please help me in resolving this issue regards sharad 8099 -----original message----- from: javeri, sharad sent: thursday, june 30, 2011 12:28 pm to: 'digitaltv@in.Airtel.Com'; 'dthnodal.Kk@airtel.In' subject: re: no signal problem hello airtel my problem refunding the subscription charges has not been addressed. As agreed with you this problem of wrong installation was there from the time installation was done but till date it was not rectified . I lost 1000 rs without any channels being available for viewing to me regard sharad -----original message----- from: @in.Airtel.Com [mailto:digitaltv@in.Airtel.Com] sent: saturday, june 18, 2011 4:47 pm to: javeri, sharad subject: re: no signal problem dear customer, thank you for writing to airtel digital tv. This is with reference to your e-mail regarding airtel digital tv services. We sincerely regret for the delay in responding to your mail and inconvenience caused to you. We would like to inform you that as per our telephonic conversation with you on mobile number 8099 dated: 011, we have forwarded your request to concerned team and you would be contacted at the earliest. Your complaint number for the above issue is 258. It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you. Regards, salman ahmad airtel digital tv know more about airtel digital tv now watch akshay kumar and sonam kapoor in the latest blockbuster comedy thankyou @ just rs. 30 on channel no. 150. To watch today, sms "book 150 to 325" from your registered telephone number. Bsnl/Mtnl users can sms book 150 to 325. Please keep your set top box switched on/Standby mode for 30 minutes while recharging, changing of package/ Top up and booking a movie for seamless viewing of services. In case you get error code 6 after recharging your account, please sms hr to 4325 from registered mobile number and ensure that your set top box is on for the next 30 minutes. Bsnl/Mtnl users can sms hr to 325. Registered telephone number/Address updation takes 24 hrs in system/Website. You can know your customer ID through the menu option available on airtel digital tv. Note: in future to get information about any airtel digital tv channels or top ups sms get to 4325 from any mobile number*. To add top up sms add to 4325 from your registered mobile number* or add to 4325 from any mobile number*. To know your balance, customer ID and validity sms bal to 4325 from your registered mobile number* or sms bal to 4325 from any mobile number. Now mtnl & bsnl can also use the 4325 services. Mtnl/Bsnl subscribers need to send the request to 325. *Charges applicable as per the operator to recharge your account visit us www.Airtel.In/Digitaltv. To order latest bollywood,hollywood and regional movies sms start to 4325 from your registered mobile number*. Disclaimer and confidentiality note: I) the information contained in this e-mail message is intended only for the confidential use of the recipient(s) named above. This message is privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail, and delete the original message. II) the sender confirms that bharti telemedia ltd. Shall not be responsible if this email message is used for any indecent, unsolicited or illegal purposes, which are in violation of any existing laws and the same shall solely be the responsibility of the sender and that bharti telemedia ltd. Shall at all times be indemnified of any CIVIL and/ Or criminal liabilities or consequences thereof "javeri, sharad" to CC 06/15/2011 02:13 "dthnodal.Kk@airtel.In" pm subject no signal problem p please do not print this e-mail unless it is absolutely necessary p hello airtel , my customer complaint no is 4240 from past one month I am not able to see 20 -25 channels almost I have launched the complaint 10 times so far no response from your end please resolve the issue regards, sharad

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