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Rohit on 12 March 2013
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Charging port problem with nokia lumia 710

Purchased lumia 710 on 27.6.2013.Now it has two problems- 1)device charging port has become loose and frequently stops charging 2)you can not talk using ear phone .voice can be received but does not go out, tested with other earphones same condition.i.e problem in device Showed it to nokia care centre at sector 10 noida UP IndiaM/S Mannat telecom .Phone checked by service engineer says USB charging port broken and returns the phone after completely damaging the port.Now it can not be charged at all while previously I was able to charge it. They refuse to repair both the problems saying warranty is void. Now their person breaks the port and then claims repair charge of Rs. 3500/-which is highly unfair.This is common manufacturing defect in nokia 710 as can be seen from online complaints.The phone has never suffered even slightest damage and only been used with nokia charger supplied with it. The service engineer from nokia completely damages the charging pin and then claims warranty is void as pin is damaged.New method discovered by nokia to cheat people.

Nokia India

Hi

Sorry to hear about your experience. Please write to us on nokiaindiadigitalmarketing@ovi.com and provide us with the following details

1. Contact Number

2. Your Location

3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards

Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !

SMS “NCC” & send it to 55555 within few seconds you will receive the list of NCCs in that city.