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Poonam Singh on 31 May 2011
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Godrej refrigerator not working

We purchased godrej eon refrigerator in december 009. It suddenly stopped working on 15 april 011, we reported our complaint to dealer and sms it to godrej helpline on same day.But it was attended on 25th of april by service engineer,the problem was of pcb circuit and costs us around rs2500. We still have not got the cash memo of the payment done for the repair. Surprisingly the same problem occured on 25may2011. And today even after five days no person has arrived for the problem even after registering the compliant.

Godrej Appliances

Dear poonam

we have seen your complaint. We apologize for all the delay occurred in the past but we’re surely around now :-) we are now online to take all your feedback into consideration.

We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our customer care to get in touch with you:

kindly send across your name email ID contact number consumer complaint and city on the below given email address.

If any more queries kindly contact us at smartcare@godrej.Com or call us on 1800-209-5511.

Regards

godrej appliances team

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